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  1. #1 Reply With Quote
    General KGS's Avatar
    Join Date
    May 2006
    Posts
    3,230
    after installing the update which should add the dodge and stuff, my game crashes on startup, after the splash screen; sometimes it just freezes on a black screen, sometimes it quits

    i have tried installing all the redistributables and erasing my savegames, and reinstalling but nothing works so far... any ideas?

    Spoiler:(zum lesen bitte Text markieren)
    ------------------
    System Information
    ------------------
    Time of this report: 12/15/2012, 14:53:51
    Machine name: 1234-PC
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
    Language: Bulgarian (Regional Setting: Bulgarian)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
    Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.1GHz
    Memory: 4096MB RAM
    Available OS Memory: 4078MB RAM
    Page File: 2610MB used, 5543MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 5800 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x6899)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_E140174B&REV_00
    Display Memory: 2797 MB
    Dedicated Memory: 1014 MB
    Shared Memory: 1783 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: SyncMaster
    Monitor Id: SAM022B
    Native Mode: 1280 x 1024(p) (60.020Hz)
    Output Type: HD15
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,a tidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm 64.dll
    Driver File Version: 8.17.0010.1151 (English)
    Driver Version: 9.2.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 9/28/2012 03:41:40, 1120768 bytes
    KGS is offline

  2. #2 Reply With Quote
    Warrior André Feroi's Avatar
    Join Date
    Feb 2009
    Location
    Belgium
    Posts
    438
    Maybe one of these could help ?
    • check that your drivers are up to date
    • disable all background programs (e.g. virus checker)
    • set your sound card to 6 channels instead of 8
    • right click on the game in the Steam interface > properties > Local files > verify integrity of game cache ...
    • suppression of .blob
    • run these installers and reboot the computer afterward:
      C:\Program Files\Steam\SteamApps\common\risen 2\redist\DirectX\DXSETUP.exe
      C:\Program Files\Steam\SteamApps\common\risen 2\redist\PhysX\PhysX_SystemSoftware.exe
      C:\Program Files\Steam\SteamApps\common\risen 2\redist\VCRedist\vcredist_x86.exe
      (your Steam path may be different)
      (N.B. in the worse cases, you might have to un-install manually before to re-install)
    • try to launch the game directly from Risen2.exe:
      1. Launch steam.
      2. Launch file - "...\Steam\steamapps\common\risen2\system\risen2.exe"


    Good luck !
    André Feroi is offline

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